You may be trying to access this site from a secured browser on the server. Please enable scripts and reload this page.
Follow
Survey Online
Recent
Drop Off Library
SSTSCustomerSatisfactionSurvey2018
SSTS-CSS-2017SalesOfStds
SSTS-CSS-2017SISD
SSTS-CSS-2017MSD
Sign In
It looks like your browser does not have JavaScript enabled. Please turn on JavaScript and try again.
SSTS-CSS-2017SalesOfStds
SIRIM STS CSS 2017
SALES OF STANDARDS SERVICE SURVEY
sectionA
A1. How do you know about our services?
Emails
Letters
Seminars
Exhibitions
Newspapers
Website
Brochures
Referrals
A2. How often do you seek SIRIM STS services in year 2017?
None
Once
Twice
3 times & above
A3. Your company category
Industry
Government
GLC
MNC
SME
NGO
Higher Institution
Please indicate your level of satisfaction on our quality of services in the relevant sections based on the following scale:
satisfactionlevel
sectionB
B1. Accessibility to SIRIM STS personnel
1
2
3
4
5
B1.1 Through telephone
B1.2 Prompt reply to messages
B1.3 Call transferred to appropriate section
sectionC
C1. QUALITY OF SERVICES
1
2
3
4
5
C1.1 Ease of contact with sales personnel (eg. telephone, emails, fax)
C1.2 How do you find the delivery time?
C1.3 How satisfied are you with the response from our sales personnel?
sectionD
D1. CUSTOMER SATISFACTION
1
2
3
4
5
D1.1 Overall satisfaction of our services to your company
D1.2 Will you continue to do business with SIRIM STS?
YES
NO
If not, please state your reason:
Rich text editor If not, please state your reason:
D1.3 Comments or suggestions for improvement. Please specify:
Rich text editor D1.3 Comments or suggestions for improvement. Please specify:
respondent
Respondent's Name:
Company Name & Address:
Rich text editor Company Name & Address:
Contact No:
E-mail:
endofquestion
