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SSTSCustomerSatisfactionSurvey2018
SSTS-CSS-2017SalesOfStds
SSTS-CSS-2017SISD
SSTS-CSS-2017MSD
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SSTS-CSS-2017SalesOfStds
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sectionA
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A1. How do you know about our services?
Newspapers
A2. How often do you seek SIRIM STS services in year 2017?
3 times & above
A3. Your company category
Industry
Please indicate your level of satisfaction on our quality of services in the relevant sections based on the following scale:
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satisfactionlevel
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sectionB
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B1. Accessibility to SIRIM STS personnel
1
2
3
4
5
B1.1 Through telephone
B1.2 Prompt reply to messages
B1.3 Call transferred to appropriate section
sectionC
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C1. QUALITY OF SERVICES
1
2
3
4
5
C1.1 Ease of contact with sales personnel (eg. telephone, emails, fax)
C1.2 How do you find the delivery time?
C1.3 How satisfied are you with the response from our sales personnel?
sectionD
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D1. CUSTOMER SATISFACTION
1
2
3
4
5
D1.1 Overall satisfaction of our services to your company
D1.2 Will you continue to do business with SIRIM STS?
YES
If not, please state your reason:
D1.3 Comments or suggestions for improvement. Please specify:
respondent
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Respondent's Name:
MOHD JAIS JAMIL
Company Name & Address:
​DELTA PERDANA SDN BHD
NO.24 JALAN UTARID U5/14 SEKSYEN U5
40150 SHAH ALAM SELANGOR
Contact No:
+6016 6637400
E-mail:
jais@deltaperdana.com.my
endofquestion
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Created at 11/17/2017 9:05 AM by
Last modified at 11/17/2017 9:05 AM by