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Drop Off Library
A1. How do you know about our services?
A2. How often do you seek SIRIM STS services in year 2017?
A3. Your company category
Please indicate your level of satisfaction on our quality of services in the relevant sections based on the following scale:
B1. Accessibility to SIRIM STS personnel
B1.1 Through telephone
B1.2 Prompt reply to messages
B1.3 Call transferred to appropriate section
C1. QUALITY OF SERVICES
C1.1 Ease of contact with sales personnel (eg. telephone, emails, fax)
C1.2 How do you find the delivery time?
C1.3 How satisfied are you with the response from our sales personnel?
D1. CUSTOMER SATISFACTION
D1.1 Overall satisfaction of our services to your company
D1.2 Will you continue to do business with SIRIM STS?
If not, please state your reason:
D1.3 Comments or suggestions for improvement. Please specify:
1. Update new standards that are ready for purchase and inform customers via email (monthly) by referring to their previous purchasing standard records.
2. prefer to purchase standard in the form of sofcopy (pdf) instead of hardcopy for all types of standards.
MOHD KHIRUL ANUAR SAADON
Company Name & Address:
SIRIM QAS International Sdn. Bhd
Electrical & Electronics 1 Section (EEST1)
03 5544 6187
Created at 11/15/2017 4:39 PM by
Last modified at 11/15/2017 4:39 PM by