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Drop Off Library
A1. How do you know about our services?
A2. How often do you seek SIRIM STS services in year 2017?
A3. Your company category
Please indicate your level of satisfaction on our quality of services in the relevant sections based on the following scale:
B1. Accessibility to SIRIM STS personnel
B1.1 Through telephone
B1.2 Prompt reply to messages
B1.3 Call transferred to appropriate section
C1. QUALITY OF SERVICES
C1.1 Ease of contact with sales personnel (eg. telephone, emails, fax)
C1.2 How do you find the delivery time?
C1.3 How satisfied are you with the response from our sales personnel?
D1. CUSTOMER SATISFACTION
D1.1 Overall satisfaction of our services to your company
D1.2 Will you continue to do business with SIRIM STS?
If not, please state your reason:
D1.3 Comments or suggestions for improvement. Please specify:
Company Name & Address:
Created at 11/28/2017 12:25 PM by
Last modified at 11/28/2017 12:25 PM by