sectionA HIDDEN
A1. How do you know about our services? Referrals
A2. How often do you seek SIRIM STS services in year 2017? Once
A3. Your company category SME
Please indicate your level of satisfaction on our quality of services in the relevant sections based on the following scale: HIDDEN
satisfactionlevel HIDDEN
sectionB HIDDEN
B1. Accessibility to SIRIM STS personnel
B1.1 Through telephone 
B1.2 Prompt reply to messages 
B1.3 Call transferred to appropriate section 
sectionC HIDDEN
C1.1 Ease of contact with sales personnel (eg. telephone, emails, fax) 
C1.2 How do you find the delivery time? 
C1.3 How satisfied are you with the response from our sales personnel? 
sectionD HIDDEN
D1.1 Overall satisfaction of our services to your company 
D1.2 Will you continue to do business with SIRIM STS? YES
If not, please state your reason:
D1.3 Comments or suggestions for improvement. Please specify:

​Please be more responsible in following up with emails. By responding diligently, it brings a good impression to the customer​

I had to call back 4 times just to receive the quotation, tax invoice, delivery date and tracking number. 

respondent HIDDEN
Respondent's Name: Hamza
Company Name & Address:

Telford Signature 

19 Jalan Kempas Kawasan Perindustrian

Johor Bahru​

Contact No: 01121708242
endofquestion HIDDEN