SSTS-CSS-2017SalesOfStds

sectionA HIDDEN
A1. How do you know about our services? Exhibitions; Newspapers; Website; Brochures
A2. How often do you seek SIRIM STS services in year 2017? 3 times & above
A3. Your company category Industry
Please indicate your level of satisfaction on our quality of services in the relevant sections based on the following scale: HIDDEN
satisfactionlevel HIDDEN
sectionB HIDDEN
B1. Accessibility to SIRIM STS personnel
    
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B1.1 Through telephone 
B1.2 Prompt reply to messages 
B1.3 Call transferred to appropriate section 
sectionC HIDDEN
C1. QUALITY OF SERVICES
    
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C1.1 Ease of contact with sales personnel (eg. telephone, emails, fax) 
C1.2 How do you find the delivery time? 
C1.3 How satisfied are you with the response from our sales personnel? 
sectionD HIDDEN
D1. CUSTOMER SATISFACTION
    
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D1.1 Overall satisfaction of our services to your company 
D1.2 Will you continue to do business with SIRIM STS? YES
If not, please state your reason:
 
D1.3 Comments or suggestions for improvement. Please specify:

No need to add GST in your price for SIRIM Industry Standards and Malaysian Standards. 

respondent HIDDEN
Respondent's Name: Abdul Rahman Mohd
Company Name & Address:

‚ÄčIM Books.Everything

Section 3, Shah Alam

Contact No: 03-55237663
E-mail: imbooks@imbookseverything.com ; books_everything@yahoo.com
endofquestion HIDDEN